Every claim. Every door. Filed in minutes.
Aidify answers your claims hotline, reads your claims inbox, and takes in your web form, then files every claim on your own form, by that client's standing instructions, and gets it to the right person in minutes.
Claims come in every way there is. Aidify sorts them all.
A call, an email with attachments, your web form, an alert from a truck. Aidify reads what each one is and sends it where it belongs.
A thousand at once, every one placed.
Aidify calls the adjusters itself.
One at a time, until someone accepts.
If the whole list is exhausted, a named manager gets every name tried and when.
Your forms. Your client rules. Every claim.
Your form, every door
A call, an email, a web submission, and a crash alert all come out as the same complete claim, on your own form.
Your rules, applied
Segment, covering office, and department queue, with each client's standing instructions followed exactly, every time.
Severe claims reach a person
A fatality, or anyone who asks for a person, goes straight to your staff, who pick up with the claim already started.
Your record of everything
Files, photos, stage times, and the recording and transcript of every conversation, on one page, forever.
Open the claim and it is all there.
What did the caller actually say? Listen to it.
Your doors and your systems stay. Aidify does the sequence in between.
Your staff step in where you want them: severe claims, anyone who asks for a person, and the exceptions.
The same sequence, four ways to staff it.
| What you need |  | More hotline staff | Outsourced contact center | Phone tree and voicemail |
|---|---|---|---|---|
| Answers every call on the first ring, at every hour | ||||
| Reads your claims inbox the moment an email lands | ||||
| Files your form the same complete way from every door | ||||
| Follows every client's standing instructions exactly | ||||
| Recording and transcript on every claim conversation | ||||
| What it costs at the front door | Scales with volume, not shifts | Overhead you cannot bill back | Per seat, per shift | Claims lost at the door |
Adjusters still decide coverage, liability, and value.
Built to a healthcare standard.
Aidify has answered the front door for hospitals and surgical practices every day, for years, under federal privacy rules.
Physician founded. Built with a national claims organization from its own forms, hotline records, and claim emails. Live today, and you can call it.
Built for every kind of claims team.
Carriers and MGAs
Faster first notice of loss, consistent data into the claims system, and a better experience for brokers and insureds.
TPAs and independent adjusting firms
Intake overhead you cannot bill back, service standards you are audited on, and dispatch speed that wins and keeps programs.
Self insured fleets and corporations
Your drivers and safety staff report a loss in one call, your rules are honored, and you can see every claim.
Built around your staff, on top of what you already run.
Nothing to replace. Start with one door and add the rest when you are ready.
See it take a claim, on your own forms.
Aidify is live today. Report a claim by phone, watch the record fill in as you talk, then open the claim and listen back to the call.
Book a walkthroughOr email evan@aidifycareaid.com